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  • Do you offer refunds?
    No, refunds aren’t offered due to the nature of the products.
  • Are these templates and your Standard Operating Procedures (SOP) suitable for short-term rentals (STRs)?
    No, these toolkits are designed for landlords renting for longer than the STR threshold. They’re ideal for furnished rentals with stays that are longer than a month at a time, rather than STR operations.
  • Do these toolkits work for a rent-by-room type of business?
    Not quite. While you can modify a few templates—like the Welcome message with Move-In instructions (covering things like trash day, rent payment, and maintenance requests)—the majority of the procedures and templates aren’t built for rent-by-room setups. Rent-by-room brings in unique challenges, like managing shared spaces and roommate conflicts (noise, cleanliness, pet issues, visitors), which are outside the scope of my toolkits. Since my experience is focused on renting the entire house to one person or family, I’d rather not give advice on a business model I haven’t personally managed.
  • Are the templates legally compliant for my rental business?
    These templates are designed to be flexible and customizable, but here’s the deal—I’m not a CPA or a lawyer, and this isn’t legal or tax advice. Laws vary widely from state to state—and even county to county—so what works in one area might not work in another. Throughout the templates and procedures, I’ve highlighted some areas where you’ll especially want to double-check with your state laws and local ordinances, but I always recommend reviewing everything with your CPA or lawyer to ensure full compliance. Think of these as a huge time-saver—you won’t have to create everything from scratch, and a strong foundation, giving you structure and guidance, while your local experts ensure all the pieces fit for your business.
  • Are your products and services applicable outside the United States?
    While many of my tools and templates are designed with flexibility in mind and can be adapted for use in various countries, it's important to note that my expertise and experience are primarily based on U.S. regulations. Even within the U.S., laws vary across states and counties. Therefore, I strongly recommend consulting with an attorney and reviewing your specific regional laws to ensure full compliance.
  • How soon can I access the products after purchase?
    Instantly! Once you complete your purchase, all files are available for immediate download.

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